Standard Services

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Call Out

All call outs will have to be made through one of the technicians.
You can call your local Polarheart Office for assistance


Rates:
1 hour = R250 thereafter R150 per hour

If there are products required you ,the customer, will first be informed of the price before we continue.

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Remote Support

To get Remote Support please contact one of our Technicians
through your nearest Polarheart Office


Rates:
15min session = R50
30min session = R100
60min session = R150

Before you call for Remote Support
Please download this application as we need it to connect to your computer

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Delivery of Products

All delivery’s inside City area are free.
All delivery’s outside City area will be charged at a R4.00 per Km

Contract Services

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Lite R500 per month


Unlimited Remote support for the whole month
Call outs will be charged at R250 for the first hour and thereafter will be R150 per hour
All Products you buy through this package is at a 10% discount
Deliveries is not included

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Bronze R1000 per month


30 Remote support sessions (a total of 7hours and 50min, 15min per session) valued at = R1 500, thereafter normal rates apply
Call outs will be charged at R150 for the first hour and thereafter will be R100 per hour
All technological products you buy trough us are at supplier price
Deliveries is not included

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Silver R1 800 per month


Unlimited Remote support
5 call outs (a total of 15 hours, 3 hours per call out) valued at = R2 750, thereafter normal rates apply
All technological products you buy through us are at supplier price
Delivery is included inside city area

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Gold R2 500 per month


Unlimited Remote Support
10 call outs (a total of 30 hours, 3 hours per call out) valued at = R5 500, thereafter normal rates apply
All technological products you buy through us are at supplier price
Delivery is included inside city area

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Platinum R4 500 per month


Unlimited Remote Support
Unlimited Call outs, but only if the technician says that it cannot be done remotely
All technological products you buy through us are at supplier price
Delivery is included inside city area

Email Hosting

Silver Email

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R 50 p/m

Domain Fee

Setup Fee

Storage Space

Email Accounts

FREE .co.za for
first year

FREE

1000 MB

50

Gold Email

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R 75 p/m

Domain Fee

Setup Fee

Storage Space

Email Accounts

FREE .co.za for
first year

FREE

2000 MB

75

Platinum Email

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R 100 p/m

Domain Fee

Setup Fee

Storage Space

Email Accounts

FREE .co.za for
first year

FREE

3000 MB

200

Website Design

Silver Website

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R 500 once off

Plain and Simple Design for any purpose you want

5 page design
3 colours of your choosing
Non-Responsive design
No fancy add-ons
No Mobile site

Domain Fee

Hosting And Maintenance Fee

Storage Space

Email Accounts

FREE .co.za for
first year

R 200 p/m

1000 MB

5 accounts

Gold Website

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R 1000 once off

Plain Design and Semi-Responsive Design with a Mobile site

Any number of pages
3 colours of your choosing
Semi-Responsive design
No Fancy add-ons
Mobile Site

Domain Fee

Hosting And Maintenance Fee

Storage Space

Email Accounts

FREE .co.za for
first year

R 200 p/m

2000 MB

10 accounts

Platinum Website

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R 1500 once off

Fancy Design and Full-Responsive Design with a Mobile site

Any number of pages
Any number of colours
Full-Responsive Design
Any add-ons of your choosing
Mobile Site

Domain Fee

Hosting and Maintenance Fee

Storage Space

Email Accounts

FREE .co.za for
first year

R 200 p/m

3000 MB

25 accounts

ESET Anti-Virus



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AntiVirus

Buy Today

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Internet Security

Buy Today

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Multi Device Security

Buy Today

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Mobile Security Premium

Buy Today

Retail Software

Vanguard

Anywhere You Want to Work!

Dial into your business from your laptop while on the move, and run your business from anywhere!
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Security - Manage user roles, giving staff varying levels of rights and capabilities.
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Run your Business off your phone!

Clear Simple Software - Quick to learn and easy to understand.
Mobile - Bring your solution to where you want to do business, then take it home again.
Tablet Technology - Works when your electricity company doesn't.
Full Offline Mode.
Integrated Technology - online vouchers, card payments, loyalty programs.


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Hospitality Software

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FuturePOS